The Talent Acquisition Director for Brazil is responsible for defining and executing a comprehensive national recruitment strategy aligned with business growth, client demand, and local labor market dynamics. This role ensures the attraction, selection, and retention of high-quality talent across multiple sites and business lines within Brazil, while driving innovation, operational excellence, and diversity in hiring practices.Role Responsibilities1. Strategic Leadership & PlanningDefine and execute the Brazil Talent Acquisition strategy aligned with company objectives, national headcount plans, and client demand forecasts.Partner with Brazil Operations, HR, Finance, and Workforce Management leaders to anticipate talent needs and capacity requirements.Translate national business goals into actionable recruitment plans and measurable KPIs.Develop workforce planning insights to proactively address hiring volume fluctuations, seasonal peaks, and new business ramp-ups within Brazil.Leverage Brazilian labor market intelligence to inform location strategy, compensation competitiveness, and sourcing channels.2. National Team LeadershipLead, coach, and develop Talent Acquisition Managers and recruitment teams across multiple Brazilian sites to ensure consistent execution, capability building, and engagement.Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.Ensure alignment with global TA frameworks, tools, and employer branding standards while adapting them to Brazil's cultural and market realities.Drive recruiter capability development in high-volume BPO hiring and specialized talent segments.3. Operational ExcellenceOversee end-to-end recruitment operations across all Brazil delivery centers and remote hiring markets, ensuring timely, quality, and cost-effective hiring.Monitor and report Brazil-specific TA metrics such as time-to-fill, cost-per-hire, candidate quality, early attrition (training/nesting), and hiring manager satisfaction.Partner with Training & Quality teams to ensure hiring quality translates into strong operational performance and first-90-day retention.Identify process bottlenecks and implement automation, analytics, and digital recruitment tools to optimize hiring outcomes nationwide.4. Stakeholder & Client ManagementAct as the primary Talent Acquisition point of contact for Brazil business leaders, client representatives, and external partners.Collaborate with Client Services and Operations to support new business transitions, site expansions, and staffing proposals within Brazil.Participate in client presentations, RFP responses, and site visits, representing Brazil TA capabilities, performance, and innovation.Build and sustain strong partnerships with Brazilian universities, job boards, government labor programs, and community organizations to ensure robust national talent pipelines.5. Data-Driven Decision MakingUtilize recruitment analytics and Brazilian labor market intelligence to drive strategic decisions and recommend data-backed solutions.Develop and maintain national dashboards to ensure visibility of hiring performance and enable agile workforce decisions.Present regular updates to Brazil executive leadership on hiring trends, risks, productivity, and achievements.6. Employer Branding & Candidate ExperienceLead employer branding initiatives within Brazil to position the company as an employer of choice in the Brazilian BPO sector.Ensure a consistent, inclusive, and culturally relevant candidate experience aligned with company values and employer brand.Promote Diversity, Equity, and Inclusion (DEI) through targeted outreach and recruitment strategies aligned with Brazil's diversity landscape.7. Compliance & GovernanceEnsure all recruitment activities comply with Brazilian labor legislation, data protection laws (including LGPD), and ethical hiring standards.Maintain audit readiness and process documentation aligned with internal controls and external compliance requirements (e.G., COPC, ISO, or client-specific standards).8. Innovation & Continuous ImprovementDrive adoption of AI, automation, and digital recruitment marketing to modernize hiring practices across Brazil.Benchmark national practices against Brazilian BPO and talent acquisition market leaders to introduce best-in-class models.Integrate predictive analytics and skill-based hiring approaches to anticipate Brazil's future workforce needs.Requirements10+ years of Talent Acquisition experience, including at least 5 years in a senior leadership role.Fluent in English and advanced Spanish proficiency (Spanish is not a must).Proven experience leading high-volume, multi-site recruitment operations in Brazil (BPO or multinational environment).Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (MBA or postgraduate preferred).Strong knowledge of the Brazilian labor market, labor legislation, and LGPD.Demonstrated expertise in workforce planning, large-scale ramp-ups, and recruitment analytics (KPIs, dashboards, cost control).Experience implementing and optimizing ATS, CRM, and digital/AI-driven sourcing tools. (Workday)Strong stakeholder management and client-facing skills.