IT Infrastructure Lead – São Paulo, Brazil Location: São Paulo, Brazil (Onsite) 04636-000 Duration: Long Term Ongoing Contract Pay Rate: USD $3,900/month The IT Infrastructure Lead will coordinate a small team responsible for core infrastructure operations and improvements, ensuring alignment with technical goals, compliance with change management and security protocols, and smooth collaboration across global teams. This hands-on role involves leadership, planning, and cross-functional coordination to maintain and enhance compute, storage, network, and related IT systems. Key Responsibilities: Lead and guide a small infrastructure team across compute, storage, and network domains Coordinate infrastructure tasks, timelines, and dependencies Facilitate change windows, maintenance schedules, and upgrades with stakeholders Track and escalate risks, issues, and blockers with recommended actions Maintain documentation, dashboards, and status reports Support vendor coordination for hardware logistics, remote hands, and service delivery Organize and lead team standups, working sessions, and stakeholder updates Required Qualifications: Advanced English Experience leading infrastructure initiatives in hybrid or co-managed environments Solid understanding of servers, virtualization, storage, networking, DNS, and monitoring Proficiency with Jira, ServiceNow, Azure DevOps, or Smartsheet Strong communication and documentation skills for technical and non-technical audiences Ability to manage priorities across time zones and work independently Nice to Have: Familiarity with ITIL, disaster recovery, and business continuity practices Experience with CMDB and inventory tools