Position: JD Industrials-Warehouse Supervisor Location: Guarulhos, São Paulo – Brazil (100% On-site) Department: Supply Chain Job Summary We are looking for a hands-on Warehouse Supervisor to manage daily warehouse operations. This role is responsible for ensuring efficient execution of inbound, outbound, and cross-docking activities, supervising the operational team, and maintaining high standards of accuracy, productivity, and service level. Key Responsibilities Warehouse Operations Supervise daily warehouse operations, including inbound, outbound, and cross-docking activities Ensure smooth execution of picking, packing, and loading processes Monitor workflow and resolve operational issues in real time Quality Control & Performance Ensure high levels of accuracy and efficiency in all operations Monitor KPIs (productivity, error rate, on-time execution) and implement corrective actions Drive continuous improvement initiatives Inventory Management Support inventory control activities, including cycle counts and stock reconciliation Ensure inventory accuracy and proper storage practices Warehouse Organization & Layout Maintain warehouse organization and support layout optimization to improve operational flow Ensure proper use of space and material handling processes Transportation & Coordination Coordinate with 3PL carriers (FTL/LTL) for pickups and deliveries Monitor shipment status and ensure timely dispatch and delivery Customer Interface & Tracking Track orders and provide updates to internal teams and clients when needed Support issue resolution to ensure service level and customer satisfaction Qualifications Bachelor's degree or technical diploma in Logistics, Supply Chain, or related field (preferred) Previous experience in warehouse operations Experience with WMS or similar systems Basic understanding of transportation operations (FTL/LTL) Language Requirements Portuguese: Native or fluent English: Minimum intermediate level (mandatory, for system usage and internal communication) Key Competencies Hands-on and execution-oriented Strong communication skills Attention to detail and accuracy Problem-solving mindset Ability to work under pressure in a fast-paced environment Work Conditions 100% on-site role based in Guarulhos/SP Warehouse environment