Required Skills & Experience 3–5 years of experience building AI/LLM-based agents and deploying workflows in production environments 1–2 years of hands-on experience with LangChain, LangGraph, or similar orchestration frameworks Strong experience integrating APIs and working with real-time data workflows Proficiency in Python (or similar) for backend or AI development Experience working in structured development environments with QA and validation processes Strong problem-solving skills with the ability to operate in fast-paced, high-urgency environments Nice-to-Have Skills & Experienc eHands-on experience with AD KExperience working on high-scale systems (millions of daily interactions )Exposure to enterprise or internal AI platforms and framework sExperience building conversational AI or workflow automation agent sFamiliarity with healthcare, retail, or location-based service ecosystem s Job Overvi ewWe are seeking an AI Engineer to design, build, and scale intelligent agents supporting a high-volume enterprise platform operating across approximately 9,000 locations and handling millions of daily interaction s.This role focuses on developing and optimizing LLM-powered agents that drive real-world workflows, including scheduling and location-based service s. Key Responsibilit iesDesign, develop, and deploy AI agents using LLM frameworks such as LangChain and LangGr aphBuild scalable workflows that support high-throughput, real-time user interacti onsIntegrate agents with internal and external APIs (e.g., location services, scheduling syste ms)Collaborate within a highly interactive team environment, including daily standups (9–11 AM EST) focused on issue resolution and progress track ingPartner with QA and validation teams to test, refine, and productionize agent capabilit iesTroubleshoot platform-related challenges and optimize performance within internal framewo rksContinuously develop and expand new agent use cases to support evolving business ne eds Current Use C ases Appointment Booking AgentFully developed and currently in QA/te stingUses zip code inputs to query APIs and return location details (hours, services, availabi lity) Location Transfer AgentCurrently in active devel opmentEnables transferring interactions across loc ations
Artificial Intelligence Engineer
INSIGHT GLOBAL
Indaial, Santa Catarina