Product Owner – Client Onboarding & Customer SuccessRemote (Brazil-based) | Supporting UK & US stakeholders | 8,000 - 10,000 BRLWe're proud to be partnering with an innovative, fast-growing SaaS business that is transforming how organisations deliver professional online auction experiences under their own brand. Following a period of impressive growth, our client is now looking to appoint a Product Owner – Client Onboarding & Customer Success to play a pivotal role in their next phase.This is a unique opportunity to sit at the intersection of product, clients, and operations—owning the journey from signed deal through to successful platform adoption.The OpportunityAs Product Owner, you'll take the lead in ensuring new clients are seamlessly onboarded and set up for success from day one. Working closely with senior leadership, engineering, and customer success, you'll help clients quickly reach their first live auction and build long-term confidence using the platform.This is a hands-on, highly collaborative role where you'll:Guide clients through onboarding and implementationTranslate real-world client needs into clear product requirementsSupport ongoing customer success and operational excellencePlay a key role in product testing and continuous improvementWhat You'll Be DoingOwning the end-to-end onboarding journey from sales handover to go-liveActing as a trusted partner to clients, supporting early use and best practiceGathering and defining technical and operational requirementsCollaborating with engineering to ensure smooth configuration and deliveryTesting new features and ensuring releases are client-readyFeeding real client insight back into the product roadmapWhat We're Looking ForExperience as a Product Owner, Product Manager, or SaaS Implementation specialistA strong track record in customer success, onboarding, or client-facing rolesAbility to translate client needs into structured product requirementsComfortable working cross-functionally with technical and non-technical teamsHighly organised, proactive, and confident managing multiple stakeholdersExposure to B2B SaaS, Agile environments, or platform-based products would be highly advantageous.Why Apply?Join a scaling, globally-focused SaaS business at an exciting stage of growthWork directly with an experienced and passionate leadership teamHave real influence over product direction and client successFully remote role with international collaborationBe instrumental in shaping how clients experience and succeed with the platformIf you're a product-minded professional who thrives on solving real client problems and driving meaningful outcomes, we'd love to hear from you.