About the role: A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide. As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business. Key Responsibilities: Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities Support operational routines related to casino, sportsbook, and other gaming products Track operational incidents and coordinate with internal teams to support resolution processes Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements Monitor platform performance and operational KPIs Validate configurations, content, and operational flows before launches and activations Support operational testing and post-release validations alongside Product and Tech teams Assist in documenting processes, workflows, and operational best practices Identify opportunities to improve user experience and platform efficiency Ensure adherence to internal policies, compliance standards, and local regulations Requirements: Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments Strong analytical and problem-solving skills Experience monitoring KPIs and operational performance Ability to manage multiple priorities in fast-paced environments Strong organizational and communication skills Experience working cross-functionally with multiple stakeholders Knowledge of digital platforms and online operational environments Fluent English for daily communication with global teams Onsite in São Paulo/SP Nice to Have: Previous experience with online casino and sportsbook operations Familiarity with CRM tools, back-office platforms, or operational systems Understanding of user journeys within iGaming platforms Experience in international or high-growth companies Basic knowledge of operational metrics and data analysis Familiarity with Brazilian betting regulations What We Offer: Opportunity to join a globally recognized and rapidly expanding iGaming company International and collaborative work environment Exposure to global operations and strategic projects Career growth opportunities within a fast-scaling business Innovative and performance-driven culture Modern and flexible work environment with no dress code