Mainframe Operations Support Specialist
Responsibilities
Provide full technology stack planning, administration, and support for Client's Mainframe environment, including z/OS, Db2, CICS TS, MQ, and ISV software
Monitor system health, schedule jobs (Autosys), and manage batch execution processes
Manage disk and tape systems including virtual tape libraries
Assist in ensuring Service Now CMDB is refreshed and updated so that it can be utilized for mainframe capacity planning
Perform incident management, change implementation, and recovery procedures
Administer mainframe security via RACF and perform regular performance tuning
Provide operational and disaster recovery support for mainframe environments
Manage software lifecycle, ensure compliance (NERC/CIP/SOX), and support application- and system-level tasks
Manages physical mainframe hardware, including vendor access
Execute diagnostics and support network configuration for mainframe component
Technologies/Tools
IBM z/OS
IBM RACF
IBM CICS
IBM MQ
Db2
ServiceNow
Education and Experience
Bachelor’s degree in Information Technology or equivalent experience preferred.
Preferably to have relevant industry certification required.
Experience with mainframe operations and related system processes
Familiarity with infrastructure service level agreements (SLAs)
Proficiency in proactive system health monitoring and performance tracking tools
Advanced/ Fluent English
Mainframe Operations Support Specialist
TATA CONSULTANCY SERVICES
Brasília, Federal District