About the role: A fast-growing international iGaming company is expanding its operations in Brazil and looking to strengthen its local platform operations structure. With a strong global presence and a dynamic digital entertainment ecosystem, the company operates across multiple regulated markets, delivering innovative casino and sportsbook experiences to users worldwide. As part of this expansion, we are looking for a proactive and analytical Platform Operations Analyst to support daily platform operations, monitor campaigns and functionalities, and ensure a seamless and efficient user experience across the business. Key Responsibilities: - Monitor platform operations and ensure the correct execution of campaigns, promotions, and platform activities - Support operational routines related to casino, sportsbook, and other gaming products - Track operational incidents and coordinate with internal teams to support resolution processes - Work closely with Product, CRM, Customer Support, Risk, and global teams to align operational improvements - Monitor platform performance and operational KPIs - Validate configurations, content, and operational flows before launches and activations - Support operational testing and post-release validations alongside Product and Tech teams - Assist in documenting processes, workflows, and operational best practices - Identify opportunities to improve user experience and platform efficiency - Ensure adherence to internal policies, compliance standards, and local regulations Requirements: - Previous experience in platform operations, product operations, or operational roles within iGaming, tech, or digital environments - Strong analytical and problem-solving skills - Experience monitoring KPIs and operational performance - Ability to manage multiple priorities in fast-paced environments - Strong organizational and communication skills - Experience working cross-functionally with multiple stakeholders - Knowledge of digital platforms and online operational environments - Fluent English for daily communication with global teams - Onsite in São Paulo/SP Nice to Have: - Previous experience with online casino and sportsbook operations - Familiarity with CRM tools, back-office platforms, or operational systems - Understanding of user journeys within iGaming platforms - Experience in international or high-growth companies - Basic knowledge of operational metrics and data analysis - Familiarity with Brazilian betting regulations What We Offer: - Opportunity to join a globally recognized and rapidly expanding iGaming company - International and collaborative work environment - Exposure to global operations and strategic projects - Career growth opportunities within a fast-scaling business - Innovative and performance-driven culture - Modern and flexible work environment with no dress code