We are looking for a passionate and highly engaged Community Manager to build and manage our online presence across multiple social media platforms. This role will be responsible for community engagement, social media operations, audience interaction, trend monitoring, and maintaining the brand's daily digital presence in Brazil.The ideal candidate understands Brazilian internet culture, social trends, meme culture, sports/gaming communities, and knows how to create strong engagement with local audiences.Key ResponsibilitiesManage and operate the company's social media platforms on a daily basis.Monitor community activities, comments, messages, mentions, and discussions across all platforms.Engage with users and build positive relationships with the online community.Coordinate publishing schedules and ensure timely content posting.Work closely with the Content, Branding, CRM, and Marketing teams to execute campaigns and engagement initiatives.Monitor social media trends, viral topics, internet culture, and competitor activities.Conduct social listening and provide insights, feedback, and audience sentiment analysis.Support community growth strategies to increase engagement, followers, and brand awareness.Assist in managing influencers, KOL interactions, and online collaborations.Handle escalation of sensitive community issues and maintain positive brand reputation.Prepare regular social media and engagement performance reports.Ensure all communication aligns with brand tone, compliance requirements, and company guidelines.Job RequirementsMust HaveBachelor's degree in Marketing, Communications, Journalism, Advertising, or related fields.Minimum 2–4 years of experience in social media or community management.Strong understanding of Brazilian social media trends and digital culture.Experience managing platforms such as Instagram, X (Twitter), TikTok, Facebook, YouTube, Telegram, Discord, or similar channels.Excellent written and verbal communication skills in Portuguese.Good English communication skills for internal collaboration.Strong interpersonal and community engagement skills.Ability to work in a fast-paced startup or growth-stage environment.Highly proactive, creative, and trend-sensitive.Nice to HaveExperience in iGaming, sports betting, entertainment, gaming, or digital consumer platforms.Experience working with influencers or KOL campaigns.Basic understanding of social media analytics tools and reporting.Experience with community crisis management or reputation management.Preferred QualitiesStrong sense of internet culture and audience psychology.Creative thinker with strong execution ability.Passionate about social engagement and digital communities.Able to multitask and adapt quickly to changing priorities.Team player with a collaborative mindset.
Senior Community Manager
IGO DIGITAL HIGH TECHNOLOGY INC.
São Paulo, São Paulo