Operations Associate | Remote (Brazil) | U.S. MarketAt Blue Dot BPO , we support U.S.-based companies in building efficient, scalable, and results-driven operations. We are looking for an Operations Associate who is analytical, highly organized, and has a strong sense of ownership to support and optimize critical operational processes in a dynamic, fully remote environment, working directly with the U.S. market.This is a strategic position for professionals who want to grow in operations, project management, and business analysis while working closely with leadership and cross-functional teams.What We OfferFixed pay of R$5,000Full-time Brazil contract100% remote , working directly with the U.S. marketWork schedule: 1 PM to 10 PM (BRT)Long-term contract with growth opportunitiesInternational, multicultural, and performance-driven environmentYour ResponsibilitiesSupport the analysis and optimization of operational processes across departmentsMap workflows, identify bottlenecks, and propose improvements (SOPs and best practices)Support and/or manage cross-department projects, ensuring deadlines and deliverablesAct as a point of contact between operations, leadership, and stakeholdersCreate operational reports, data analysis, and performance indicators (KPIs)Support strategic decision-making with data and actionable insightsEnsure proper organization of documentation, processes, and internal communicationWhat We're Looking ForBachelor's degree in Business Administration, Management, Engineering, or related fieldsFluent English (daily interaction with U.S.-based teams and stakeholders)Previous experience in operations, business analysis, or project coordinationExperience working with U.S.-based companiesStrong analytical skills and attention to detailAdvanced Microsoft Excel skills (pivot tables, formulas)Ability to work independently in a remote environmentStrong communication skills and ability to work with multiple stakeholdersNice to HaveExperience with project management tools (Asana, Trello, ClickUp)Knowledge of Business Intelligence tools (Power BI, Tableau)Experience in startups or fast-paced environmentsWork directly with the U.S. market and grow your career in an environment that values ownership, structure, and results.Apply now and become part of Blue Dot BPO.