About the RoleKeeta is looking for a sharp, data-savvy operator who knows how to unlock growth in a merchant ecosystem. As Merchant Operations Manager – Merchant Growth , you won't be managing accounts day-to-day — you'll be the person who figures out why a merchant segment is underperforming, designs the intervention, and proves it works.This role sits at the intersection of analytics, strategy, and merchant insight. You'll work closely with merchant-facing teams, but your output is upstream: frameworks, playbooks, and growth levers that scale.If you've worked in platform operations, marketplace growth, or consulting where your job was to diagnose merchant or partner performance and design targeted solutions — this is built for you.What You'll DoFind and Activate Growth LeversIdentify underexploited growth opportunities across merchant segments — through traffic patterns, conversion gaps, menu performance, and campaign data.Design and test targeted interventions: traffic optimization, promotional mechanics, menu restructuring, and operational improvements.Build merchant segmentation frameworks that enable more precise, higher-impact strategies at scale.Turn Data into Merchant InsightAnalyze behavioral and performance data to surface actionable patterns merchants and internal teams can act on.Develop and optimize marketing campaigns across in-app and external channels, using analytics to improve ROI.Run structured experiments (A/B tests, pilots) and translate results into scalable playbooks.Stay Sharp on the MarketTrack competitor strategies, pricing models, and platform dynamics to sharpen your growth recommendations.Translate market intelligence into practical guidance for merchant optimization and positioning.Drive Cross-Functional ExecutionPartner with Product, Marketing, Engineering, and Merchant Management to move from insight to implementation.Own end-to-end delivery of growth initiatives — from diagnosis and design to rollout and measurement.What We're Looking ForRequiredProven experience in platform operations, marketplace growth, merchant success, or a strategy/consulting role with a merchant or partner focus.Strong analytical foundation — comfortable with Excel, BI tools; able to build a case from data.Experience designing or managing growth programs with measurable outcomes.Strong communicator who can translate complex analysis into clear recommendations for both internal stakeholders and external partners.Fluent English; cross-border collaboration is part of the job.What Will Set You ApartExperience in food delivery, on-demand platforms, or e-commerce marketplaces.Background that combines analytical rigor with a client or partner-facing lens — you understand how merchants think, not just what the numbers say.Track record of identifying non-obvious growth levers and getting cross-functional buy-in to act on them.Comfort with ambiguity and structured problem-solving — you define the question as often as you answer it.