KEY RESPONSIBILITIES:Lead the strategy and daily operations of the Sportsbook vertical, ensuring alignment with business goals and market opportunities.Manage sportsbook operations, including betting markets, odds monitoring, campaigns, and event visibility.Coordinate the sportsbook calendar according to major sports events, tournaments, and local market opportunities.Work closely with providers to ensure competitive betting experiences, proper market availability, and operational stability.Plan and execute sportsbook promotional campaigns such as free bets, odds boosts, cashback offers, accumulator campaigns, and special event activations.Monitor daily sportsbook performance, tracking KPIs such as turnover, GGR, NGR, active bettors, conversion, retention, and promotional engagement.Collaborate with CRM and Marketing teams to ensure aligned communication strategies and optimized user engagement campaigns.Partner with Risk and Compliance teams to ensure proper exposure management, betting limits, anti-fraud measures, and regulatory compliance.Act as the main operational contact for sportsbook providers regarding incidents, configuration adjustments, integrations, and improvements.Ensure sportsbook banners, content, betting rules, and communications are accurate, updated, and aligned with the business strategy.Analyze user behavior, betting trends, and market performance to identify opportunities for optimization and growth.Report sportsbook results, operational risks, opportunities, and action plans regularly to leadership teams.WE ARE LOOKING FOR SOMEONE WHO HAS:Proven experience managing sportsbook operations within the iGaming or betting industry.Strong understanding of sportsbook products, betting markets, player behavior, and promotional mechanics.Business-oriented mindset with knowledge of sportsbook KPIs, margins, profitability, and operational performance.Ability to work strategically while remaining hands-on in daily operations.Experience collaborating with Marketing, CRM, Risk, Product, and Compliance teams.Analytical profile with the ability to interpret operational and betting performance data.Strong organizational skills to manage sports calendars, promotions, and multiple operational demands simultaneously.Excellent communication and relationship management skills with providers and internal stakeholders.Advanced or fluent English for daily interaction with international providers and global teams.NICE TO HAVE:Previous experience in the Brazilian sportsbook or regulated betting market.Experience launching or scaling sportsbook operations in regulated environments.Knowledge of sportsbook back-office tools, betting platforms, and operational dashboards.Experience creating retention, VIP, and cross-sell strategies involving Casino and Bingo products.Familiarity with Brazilian sports culture, betting trends, and key sporting events.Experience working in highly regulated environments with strong compliance requirements.