www.hcltech.com We are HCLTech, one of the world’s largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud. The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to continually raise the bar for excellence in our services. We strive to empower each of our professionals to achieve their best, while also striving to help them find their daily inspiration and become the best version of themselves. Roles & Responsibilities Manage daily service delivery for SAP MM and Procurement processes. Ensure adherence to SLAs, KPIs, and quality standards. Monitor incident, problem, and change management processes. Drive continuous service improvements and operational excellence. SAP MM & Procurement Expertise Support and manage SAP MM modules including: Procurement process (PR → PO → GR → Invoice) Vendor management & master data Inventory management Material master & valuation Act as functional SME for SAP MM-related issues and enhancements. Collaborate with technical teams for issue resolution and system improvements. Stakeholder & Client Management Act as a primary point of contact for business and client stakeholders. Conduct regular service review meetings. Provide status reports, insights, and recommendations. Handle escalations and ensure timely resolution. Team Management Lead and mentor a team of SAP MM/Procurement analysts. Allocate tasks and monitor performance. Conduct training and skill development initiatives. Process Improvement & Compliance Identify process gaps and implement improvements. Drive automation initiatives in procurement processes. Ensure compliance with audit and regulatory requirements. Maintain proper documentation and SOPs. Transition & Project Support Support transitions, new implementations, and rollouts. Participate in requirement gathering and solution design. Coordinate with cross-functional teams (FI, SD, WM, etc.). Equality & Opportunity for All Representing 165 nationalities worldwide, we are proud to be an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, religion, sex, color, age, national origin, pregnancy, sexual orientation, disability or genetic information, or any other protected classification, in accordance with federal, state and/or local laws 💼 At HCLTech, we don’t just offer jobs — we offer journeys. Join a global team where your work drives innovation, your ideas matter, and your growth is supported every step of the way. 🌟 Why Choose HCLTech? - Be part of a purpose-led organization with a global footprint - Collaborate with diverse teams across borders - Work on cutting-edge technologies in enterprise integration - Enjoy career mobility, continuous learning, and a culture of inclusion 🚀 Ready to #FindYourSpark and be part of a team that’s #SuperchargingProgress? 📢 Apply now or reach out to learn more about this exciting opportunity!