Job Description: - Work closely with local business teams to understand business objectives and IT requirements - Develop strong relationships with business partners and other external parties - Act as a liaison between Corporate IT and different stakeholders to ensure smooth operations, support and delivery of IT services - Dive deep into local IT operations and have a profound understanding of their environments - Proactively monitor and report on operational status, deliverables, risks and issues to ensure business objectives are accomplished - Partner with other teams to initiate and execute strategic improvement initiatives to drive organizational change management Job Requirements: - Degree in Computer Sciences or information technology-related. - Minimum 5 years of relevant experience operating in a similar role. - Experience developing and enforcing standards, policies, and procedures - Project management experience with the ability to prioritize and good time management - Engagement capabilities to manage stakeholder and internal and/ or external partners - Good leadership skills with the ability to coordinate and communicate effectively to manage operational activities - Result oriented, with strong analytical and problem-solving capabilities to ensure the progression for operational issues/ projects - Ability to multitask in a fast pace environment with clear strategic mindset of processes - Technical skills/background in network/system is an added advantage - An excellent command of both spoken and written English.