Required Skills & Experience3–5 years of experience building AI/LLM-based agents and deploying workflows in production environments1–2 years of hands-on experience with LangChain, LangGraph, or similar orchestration frameworksStrong experience integrating APIs and working with real-time data workflowsProficiency in Python (or similar) for backend or AI developmentExperience working in structured development environments with QA and validation processesStrong problem-solving skills with the ability to operate in fast-paced, high-urgency environmentsNice-to-Have Skills & ExperienceHands-on experience with ADKExperience working on high-scale systems (millions of daily interactions)Exposure to enterprise or internal AI platforms and frameworksExperience building conversational AI or workflow automation agentsFamiliarity with healthcare, retail, or location-based service ecosystemsJob OverviewWe are seeking an AI Engineer to design, build, and scale intelligent agents supporting a high-volume enterprise platform operating across approximately 9,000 locations and handling millions of daily interactions.This role focuses on developing and optimizing LLM-powered agents that drive real-world workflows, including scheduling and location-based services.Key ResponsibilitiesDesign, develop, and deploy AI agents using LLM frameworks such as LangChain and LangGraphBuild scalable workflows that support high-throughput, real-time user interactionsIntegrate agents with internal and external APIs (e.g., location services, scheduling systems)Collaborate within a highly interactive team environment, including daily standups (9–11 AM EST) focused on issue resolution and progress trackingPartner with QA and validation teams to test, refine, and productionize agent capabilitiesTroubleshoot platform-related challenges and optimize performance within internal frameworksContinuously develop and expand new agent use cases to support evolving business needsCurrent Use CasesAppointment BookingAgentFully developed and currently in QA/testingUses zip code inputs to query APIs and return location details (hours, services, availability)Location TransferAgentCurrently in active developmentEnables transferring interactions across locations