Required Skills & Experience
- 3–5 years of experience building AI/LLM-based agents and deploying workflows in production environments
- 1–2 years of hands-on experience with LangChain, LangGraph, or similar orchestration frameworks
- Strong experience integrating APIs and working with real-time data workflows
- Proficiency in Python (or similar) for backend or AI development
- Experience working in structured development environments with QA and validation processes
- Strong problem-solving skills with the ability to operate in fast-paced, high-urgency environments
Nice-to-Have Skills & Experienc
- eHands-on experience with AD
- KExperience working on high-scale systems (millions of daily interactions
- )Exposure to enterprise or internal AI platforms and framework
- sExperience building conversational AI or workflow automation agent
- sFamiliarity with healthcare, retail, or location-based service ecosystem
s
Job Overvi
ewWe are seeking an AI Engineer to design, build, and scale intelligent agents supporting a high-volume enterprise platform operating across approximately 9,000 locations and handling millions of daily interaction
s.This role focuses on developing and optimizing LLM-powered agents that drive real-world workflows, including scheduling and location-based service
s.
Key Responsibilit
- iesDesign, develop, and deploy AI agents using LLM frameworks such as LangChain and LangGr
- aphBuild scalable workflows that support high-throughput, real-time user interacti
- onsIntegrate agents with internal and external APIs (e.g., location services, scheduling syste
- ms)Collaborate within a highly interactive team environment, including daily standups (9–11 AM EST) focused on issue resolution and progress track
- ingPartner with QA and validation teams to test, refine, and productionize agent capabilit
- iesTroubleshoot platform-related challenges and optimize performance within internal framewo
- rksContinuously develop and expand new agent use cases to support evolving business ne
eds
Current Use C
ases
Appointment Booking
- AgentFully developed and currently in QA/te
- stingUses zip code inputs to query APIs and return location details (hours, services, availabi
lity)
Location Transfer
- AgentCurrently in active devel
- opmentEnables transferring interactions across loc
ations