Job Title: Site Reliability Engineer (SRE) / Infrastructure Operations MID LEVEL Role Overview Responsible for managing day-to-day infrastructure operations, including monitoring, alerting, and driving stability improvements across the environment. Key Responsibilities - Monitor overall infrastructure health and system performance - Track key performance metrics such as CPU, memory, and disk utilization - Tune alerts to improve signal-to-noise ratio and reduce alert fatigue - Support disaster recovery (DR) rehearsals and readiness activities - Maintain and update runbooks, documentation, and operational reports Required Experience - 4–6 years of experience in Site Reliability Engineering (SRE) or infrastructure operations - Hands-on experience with VMware environments - Experience with monitoring tools such as PRTG, Datadog, or similar platforms - Strong incident management experience, including response and resolution processes Core Skills & Competencies - Solid understanding of infrastructure performance metrics (CPU, memory, disk, etc.) - Experience with alert tuning and optimization - Ability to proactively detect and troubleshoot performance issues - Strong incident management and operational response capabilities Screening Signals Look for candidates who: - Understand CPU Ready thresholds and their impact on performance - Have hands-on experience tuning alerts to reduce noise - Can proactively identify and resolve performance bottlenecks - Demonstrate strong incident management experience in production environments